Facts and Figures
- Industry: International pharmaceuticals
- Contents: Conception, development and conduction of the training
- Application: Office 2010 migration (Outlook, Excel, Word, Power Point)
- Training methods: Train-the-trainer, events in auditoriums (forum/lunch & learn), VIP on-site/on-the-job training, virtual training
- Participants: 120,000 users worldwide (approx. 40,000 in Switzerland)
- Innobrain services: Training management, training conception, training development and conduction of training
- Innobrain staff: 6 training consultants
- Languages: German, English, French
- Destinations: Switzerland, England, Austria, Italy, Germany, France, USA
Project Description
A global pharmaceutical company changed its entire IT client infrastructure in 3 phases (over 4 years), at the same time standardising its very heterogenous application environment for all divisions.
As a part of the overall renewal of the Windows, Office and Collaboration platform, the company was faced with the task to train about 120,000 existing users worldwide in the sense of a delta-training, and to familiarise them with the new work environment.
The training was provided before the migration in auditorium events, classroom trainings, on the job trainings or in classroom trainings directly on the day of migration.
Services
- Training conception and development of the contents in collaboration with the global project team
- Managing the subproject training
- Development of course scripts, trainer instructions, presentations, training material and exercises in English
- Train-the-Trainer: Global assessment of trainers and migration teams, training for Innobrain trainers, local trainers and on-site migration teams. More specifically, Innobrain provided behaviour and process training (cross-cultural projects) for the migration teams.
- Conduction of user trainings in Switzerland and on-site in collaboration with local partners